Privacy Policy

Effective Date: July 5, 2026

At Heerkanis.com, operated by Prosperia Ventures LLP ("Heerkanis", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our products.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order, create an account, subscribe to our newsletter, contact customer support, or otherwise interact with our Website, we may collect information including:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment gateways)
  • Order History

1.2 Non-Personal Information

We may automatically collect certain technical information, including:

  • IP Address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the Website
  • Referring website
  • Cookies and similar tracking technologies

1.3 Voluntarily Submitted Information

You may voluntarily provide additional information when you:

  • Submit product reviews
  • Participate in surveys or promotions
  • Contact customer support
  • Send feedback or suggestions

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Verify and process payments.
  • Deliver products and services.
  • Communicate order updates.
  • Respond to customer inquiries.
  • Improve our Website and customer experience.
  • Personalize your shopping experience.
  • Send promotional emails, offers, and newsletters (only where permitted or with your consent).
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal and regulatory obligations.

You may unsubscribe from promotional communications at any time using the unsubscribe link included in our emails or by contacting us.

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

3.1 Service Providers

Trusted third-party service providers that assist us with:

  • Payment processing
  • Shipping and logistics
  • Website hosting
  • Analytics
  • Customer support
  • Marketing communications

These providers are required to maintain the confidentiality and security of your information.

3.2 Legal Requirements

We may disclose your information if required by applicable law, regulation, court order, or governmental authority.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

4.1 Cookies

Cookies are small text files stored on your device that help improve your browsing experience.

4.2 Types of Cookies We Use

  • Essential Cookies – Required for Website functionality.
  • Performance Cookies – Help us understand Website usage.
  • Analytics Cookies – Measure traffic and improve performance.
  • Marketing Cookies – Deliver relevant advertisements and promotional content.

4.3 Managing Cookies

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain Website features and functionality.

5. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate or incomplete information.
  • Update your account details.
  • Request deletion of your personal information, subject to legal obligations.
  • Withdraw consent for marketing communications.
  • Request a copy of the personal information we maintain about you.

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders.
  • Provide customer support.
  • Meet legal, accounting, taxation, or regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.

After the applicable retention period, your information will be securely deleted or anonymized where feasible.

8. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of such third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Website is intended for users who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it promptly.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The revised version will be posted on this page with an updated Effective Date. Continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Heerkanis by

Prosperia Ventures LLP

Email: support@prosperiaventures.com

Address:

302, Shankala Industrial Estate,
Plot No. 186, Gogatewadi, Off. Aarey Road,
Goregaon (East), Mumbai – 400063, Maharashtra, India

Mobile / WhatsApp : 9967451111